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Abstract, Summary of Findings and Conclusions for Hotel Reservation System

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The study conducted was on the proposed “Hotel Reservation System”. The main purpose of this study was to create a program that will automate the current system used by the hotel. The researchers used the descriptive type of survey methods where they distributed questionnaires to the respondent of the study as a research instrument for data gathering.

The result of the study were the basis in coming up with program that is more convenient compared to the old system of the hotel.

The reliability and assurance of the functionality of the proposed program, it was already tested and checked by the adviser and carefully judged by the panel of judges. The researchers have done their best to make the program better. This will contribute for the betterment of hotel transactions.

SUMMARY OF FINDINGS

After systematic analysis and interpretation of data, the researchers presented the following findings:

• Hotels encountered difficulties in their manual reservation system. The extent of difficulties in retrieving data was moderate. In addition, the extent of difficulties in keeping the different transaction records, data and reports of their booking system was moderate. Moreover, the extent of difficulties in inputting of data, records, reports and transaction was moderate. And the extent of difficulties in the security of files and other records was moderate. Furthermore, the extent of difficulties in checking-in of costumers was moderate. Also the extent difficulty in check-out system of the costumers in their booking system was moderate. Additionally, the extent difficulty in issuance of customer’s bill in their booking system was moderate.
• Hotels encountered the performances in their manual reservation system. In security, the performance in retrieving of records and other transactions of their present booking system was fair. In addition, the performance in keeping all the record lists of their booking system was fair. Furthermore, the performance in services of their booking system was fair. Moreover, the performance in inputting of data, records, reports and transactions of their booking system was fair. In accuracy, the performances in terms of retrieving of records and other transactions, keeping all the record lists, services, inputting of data, records, reports and transactions were all fair. In speed, the performances in terms of retrieving of records and other transactions, services, inputting of data, records, reports and transactions were fair and the performance of keeping all the record lists was good.
• Hotels had the urgency to propose an automated reservation system. The majority of the respondents wanted the urgency of an automated booking system.

CONCLUSIONS

After logical analysis and interpretation of data, these are the conclusions that can be drawn from the findings of the study:

• All the difficulties encountered by the employees in the hotel were rated as moderately extent which means that they don’t usually encountered such problems.
• In the security, accuracy, and speed they rated it fair, which means, that they have to improve their manual performances into faster and effective way.
• In terms of urgency of an automated booking system, majority of the respondents answered it yes, because they observed and realized that they need more reliable, efficient, and helpful system.

This system can help to provide convenient way of entering customer’s data without any delay.  It can have a more secure and private records or files from customers.

• Encoding of User and their Privileges. Allows creation of user and administrative account to ensure the security of the system.
• Encoding of Customer’s Information. The system accepts the customers’ information that is encoded.
• Generate Billing. The system automatically generates customer’s bill from previous transactions.
• Income statement. The system updates the income of the hotel and records automatically the result of the transactions made.
• Confirms and cancel reservation. The system will accept incoming reservation requests personally or through telephone and will cancel requests if the customer tells to do so.
• Settings for the price of exceed persons. The system provides settings for inputting price for exceeds person and will automatically update the changes made.

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Online Hotel Booking System

Computer science project topics, get the complete project materials now ».

The project “Online Hotel Booking System” is a system based on accessing the internet to book for rooms in a hotel. The purpose of this study is to develop and implement an online hotel reservation system for hotels, that will replace the manual method of booking for hotel rooms. The previous system for booking rooms were faced with so many problems like, delay in processing the customer booking or paying for rooms that is below or beyond his standard, causes difficulty for emergency booking.

            The objects-oriented analysis and design methodology (OOADM) was therefore used to analyse the system in order to discover the various objects involved and how they interact with one another so that a new and improved system can be defined.

            The use of online view of room rates and uploading of available rooms and facilities was used for the new system so that the customer can view and make his choice before arrival, and also in the case of emergency travelling. This new system assisted the hotel owners in managing their hotels, because they can also regulate the receptionist moves and avoid fraudulent activities. It also increased the efficiency of the hotel managers and also their profit margin, once they have a better and good facilities.

TABLE OF CONTENT

Certification Page

Approval Page

Acknowledgement

Table Of Content

CHAPTER ONE

  1: Introduction

            1.1:Objectives Of Study

1.2:Scope Of Study

            1.3:Significance Of Study

            1.4:   Statement Of   The Problem

            1.5:   Limitation Of The Study

            1.6:   Definition Of   Terms

CHAPTER TWO

2.0 : Literature Review

2.1: Introduction

2.2: Theoretical Background

            2.2.1:   Technologies Required For the System

            2.3:   Review Of   Related Literature

            2.3.1:   Summary Of   Related Literature

CHAPTER THREE

3.0:   System Analysis And   Design

3.1:   Introduction

3.2:   Description Of The Existing System

3.2.1:   Problems With The Existing System

3.3:   Analysis Of   The Proposed System

3.3.1:   Requirement Document

3.3.2:   Object Oriented Analysis

3.3.2.1:   Use Case Diagram

3.3.2.2:   Class Diagram

3.3.2.3:   Activity Diagram

3.4:   Design Of The Proposed System

3.4.1:    Database Design

3.4.1.1:   Data Organization

3.4.1.2:   Data Relationship

3.4.1.3:   Data storage

3.4.1.4:   Data Retrieval

3.4.2:   Input Design

3.4.3:   Output Design

3.4.4:   User-Interface Design

CHAPTER   FOUR

4.0:   System Implementation

4.1:   Introduction

4.2:   Architecture Of The System

4.3:   Procedural Design

4.3.1:   Program Flowchart

4.4:   Deployment Environment

4.5:   Deployment Platform

4.6:   Some Screenshots Of The System

4.7:   System Documentation

CHAPTER   FIVE

5.0:   Summary, Conclusions And Recommendations

5.1:   Summary

5.2:   Conclusions

5.3:   Recommendations

INTRODUCTION

The manual method of booking for hotel rooms in Nigeria is characterized with numerous problems. Some of these are :customers having little or no information about the hotels within their vicinity; A guest checking into a hotel room that is either too expensive or too unbefitting for his/her personality;Prolonged delay by the receptionist in retrieving certain information about any particular guest that checked into the hotel whenever such information being demanded by the manager;The foul play that sometimes occurs when information about the guest that checked into a hotel are not officially documented by the receptionist etc. All these problems and more would definitely mke a hotel experience a down turn in business

The main purpose of this work is therefore to develop a web application program that would circumvent all those problems encountered in the manual hotel booking system,so that customers can easily go online with their mobile phones,tablets or laptops in order to browse the relevant information they need about the hotels within their locality so that they can book for the appropriate suite that is within their budget.

OBJECTIVE OF STUDY

Ø   Customers can easily go online with their mobile phones or laptops to browse about hotels within their vicinity.

Ø   Guests can be able to book for rooms within their budgets after seeing and accessing these hotels within their vicinity.

Ø   Receptionists can easily access customer’s information online without delay or with little delay.

Ø   Fraud done by the receptionist by not regiustering every customer will not occur because the customers details will be online and can be accessed by the managers too.

SCOPE OF STUDY

This study is aimed at finding out how effective the online room reservation or booking system will improve the operations of room reservations in hotels. However ,out of the several departments that makes up the hotel, this research project is restricted to only one section ( room reservation) section.

SIGNIFICANCE OF STUDY

Guests, Receptionist, Managers and hotel owners would benefit immensely when the new system is implemented, in the sense that:

Ø   Guests would experience faster access time with the system.

Ø   Front desk office attendants (receptionists)would also experience minimal efforts in attending to guests, as they would only need to access the guests details through internet.

Ø   The managers can easily carryout an inventory to know the total number of guests that checked in or out of the rooms,and those that booked in advance.

Ø   Increased efficiency in the operations of the business would definitely bring about increased profitability.

STATEMENT OF PROBLEM

Ø   Customers having little or no information about the hotels in their vicinity.

Ø   A guest checking into a hotel room that is either too expensive or too unbefitting for his or her personality.

Ø   Prolonged delay by the receptionist in retrieving certain information about any particular guest on demand.

Ø   Possibility of fraud by the receptionist in not documenting officially information about some guests that checked into the hotel rooms.

LIMITATION OF THE STUDY

I was faced with the following constraints which also limited the researchers effort in the developing of a comprehensive software needed in room reservation.

  TIME CONSTRAINT:   This project work has one semester time limit,it would have been desirable for a longer period of time, for the development of a software for hotels.

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AN ONLINE HOTEL BOOKING SYSTEM

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• Project Topics & Materials

Full Project – AN ONLINE HOTEL BOOKING SYSTEM

Click here to Get this Complete Project Chapter 1-5

The project “Online Hotel Booking System” is a system based on accessing the internet to book for rooms in a hotel. The purpose of this study is to develop and implement an online hotel reservation system for hotels, that will replace the manual method of booking for hotel rooms. The previous system for booking rooms were faced with so many problems like, delay in processing the customer booking or paying for rooms that is below or beyond his standard, causes difficulty for emergency booking. The objects-oriented analysis and design methodology (OOADM) was therefore used to analyse the system in order to discover the various objects involved and how they interact with one another so that a new and improved system can be defined. The use of online view of room rates and uploading of available rooms and facilities was used for the new system so that the customer can view and make his choice before arrival, and also in the case of emergency travelling. This new system assisted the hotel owners in managing their hotels, because they can also regulate the receptionist moves and avoid fraudulent activities. It also increased the efficiency of the hotel managers and also their profit margin, once they have a better and good facilities.

INTRODUCTION

The manual method of booking for hotel rooms in Nigeria is characterized with numerous problems. Some of these are :customers having little or no information about the hotels within their vicinity; A guest checking into a hotel room that is either too expensive or too unbefitting for his/her personality;Prolonged delay by the receptionist in retrieving certain information about any particular guest that checked into the hotel whenever such information being demanded by the manager;The foul play that sometimes occurs when information about the guest that checked into a hotel are not officially documented by the receptionist etc. All these problems and more would definitely mke a hotel experience a down turn in business

The main purpose of this work is therefore to develop a web application program that would circumvent all those problems encountered in the manual hotel booking system,so that customers can easily go online with their mobile phones,tablets or laptops in order to browse the relevant information they need about the hotels within their locality so that they can book for the appropriate suite that is within their budget.

OBJECTIVE OF STUDY

Ø  Customers can easily go online with their mobile phones or laptops to browse about hotels within their vicinity.

Ø  Guests can be able to book for rooms within their budgets after seeing and accessing these hotels within their vicinity.

Ø  Receptionists can easily access customer’s information online without delay or with little delay.

Ø  Fraud done by the receptionist by not regiustering every customer will not occur because the customers details will be online and can be accessed by the managers too.

SCOPE OF STUDY

This study is aimed at finding out how effective the online room reservation or booking system will improve the operations of room reservations in hotels. However ,out of the several departments that makes up the hotel, this research project is restricted to only one section ( room reservation) section.

SIGNIFICANCE OF STUDY

Guests, Receptionist, Managers and hotel owners would benefit immensely when the new system is implemented, in the sense that:

Ø  Guests would experience faster access time with the system.

Ø  Front desk office attendants (receptionists)would also experience minimal efforts in attending to guests, as they would only need to access the guests details through internet.

Ø  The managers can easily carryout an inventory to know the total number of guests that checked in or out of the rooms,and those that booked in advance.

Ø  Increased efficiency in the operations of the business would definitely bring about increased profitability.

STATEMENT OF PROBLEM

Ø  Customers having little or no information about the hotels in their vicinity.

Ø  A guest checking into a hotel room that is either too expensive or too unbefitting for his or her personality.

Ø  Prolonged delay by the receptionist in retrieving certain information about any particular guest on demand.

Ø  Possibility of fraud by the receptionist in not documenting officially information about some guests that checked into the hotel rooms.

LIMITATION OF THE STUDY

I was faced with the following constraints which also limited the researchers effort in the developing of a comprehensive software needed in room reservation.

TIME CONSTRAINT:  This project work has one semester time limit,it would have been desirable for a longer period of time, for the development of a software for hotels.

Get the Complete Project

This is a premium project material and the complete research project plus questionnaires and references can be gotten at an affordable rate of  N3,000  for Nigerian clients and $15 for International clients.

WhatsApp us

Full Project – AN ONLINE HOTEL BOOKING SYSTEM

Click here to Get this Complete Project Chapter 1-5

The project “Online Hotel Booking System” is a system based on accessing the internet to book for rooms in a hotel. The purpose of this study is to develop and implement an online hotel reservation system for hotels, that will replace the manual method of booking for hotel rooms. The previous system for booking rooms were faced with so many problems like, delay in processing the customer booking or paying for rooms that is below or beyond his standard, causes difficulty for emergency booking. The objects-oriented analysis and design methodology (OOADM) was therefore used to analyse the system in order to discover the various objects involved and how they interact with one another so that a new and improved system can be defined. The use of online view of room rates and uploading of available rooms and facilities was used for the new system so that the customer can view and make his choice before arrival, and also in the case of emergency travelling. This new system assisted the hotel owners in managing their hotels, because they can also regulate the receptionist moves and avoid fraudulent activities. It also increased the efficiency of the hotel managers and also their profit margin, once they have a better and good facilities.

INTRODUCTION

The manual method of booking for hotel rooms in Nigeria is characterized with numerous problems. Some of these are :customers having little or no information about the hotels within their vicinity; A guest checking into a hotel room that is either too expensive or too unbefitting for his/her personality;Prolonged delay by the receptionist in retrieving certain information about any particular guest that checked into the hotel whenever such information being demanded by the manager;The foul play that sometimes occurs when information about the guest that checked into a hotel are not officially documented by the receptionist etc. All these problems and more would definitely mke a hotel experience a down turn in business

The main purpose of this work is therefore to develop a web application program that would circumvent all those problems encountered in the manual hotel booking system,so that customers can easily go online with their mobile phones,tablets or laptops in order to browse the relevant information they need about the hotels within their locality so that they can book for the appropriate suite that is within their budget.

OBJECTIVE OF STUDY

Ø  Customers can easily go online with their mobile phones or laptops to browse about hotels within their vicinity.

Ø  Guests can be able to book for rooms within their budgets after seeing and accessing these hotels within their vicinity.

Ø  Receptionists can easily access customer’s information online without delay or with little delay.

Ø  Fraud done by the receptionist by not regiustering every customer will not occur because the customers details will be online and can be accessed by the managers too.

SCOPE OF STUDY

This study is aimed at finding out how effective the online room reservation or booking system will improve the operations of room reservations in hotels. However ,out of the several departments that makes up the hotel, this research project is restricted to only one section ( room reservation) section.

SIGNIFICANCE OF STUDY

Guests, Receptionist, Managers and hotel owners would benefit immensely when the new system is implemented, in the sense that:

Ø  Guests would experience faster access time with the system.

Ø  Front desk office attendants (receptionists)would also experience minimal efforts in attending to guests, as they would only need to access the guests details through internet.

Ø  The managers can easily carryout an inventory to know the total number of guests that checked in or out of the rooms,and those that booked in advance.

Ø  Increased efficiency in the operations of the business would definitely bring about increased profitability.

STATEMENT OF PROBLEM

Ø  Customers having little or no information about the hotels in their vicinity.

Ø  A guest checking into a hotel room that is either too expensive or too unbefitting for his or her personality.

Ø  Prolonged delay by the receptionist in retrieving certain information about any particular guest on demand.

Ø  Possibility of fraud by the receptionist in not documenting officially information about some guests that checked into the hotel rooms.

LIMITATION OF THE STUDY

I was faced with the following constraints which also limited the researchers effort in the developing of a comprehensive software needed in room reservation.

TIME CONSTRAINT:  This project work has one semester time limit,it would have been desirable for a longer period of time, for the development of a software for hotels.

Get the Complete Project

This is a premium project material and the complete research project plus questionnaires and references can be gotten at an affordable rate of  N3,000  for Nigerian clients and $15 for International clients.

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